Tel: 0844 394 8877
This half-day management intensive workshop will dramatically improve your communications skills; enabling you to present ideas clearly and succinctly whether you are involved in conducting a formal meeting or an ad hoc discussion. The workshop begins by covering the ‘golden rules’ or fundamental principles of effective communication and goes on to explore the tools used by expert communications to send clear messages and understand the other persons’ point of view. These techniques are important because being able to speak clearly and briefly has a major impact on the credibility of managers, professional staff and the organisations they work for.
By attending this highly interactive and practical half-day course you will:
This course is for all professional people who wish to improve their ability to communicate clearly and effectively.
Reviewing the qualities that are important in making sure that communication is clear and persuasive.
Outstanding communicators are able to acquire and maintain a calm, rational state of mind when faced with stressful situations or aggressive behaviour.
Effective communicators take the time to listen to the other person’s point of view and fully explore the details involved in a particular situation or issue.
An effective communicator has the confidence to be himself or herself and to say what they think in any given situation, while taking other people’s feelings into account. This includes both making a point clearly and handling disagreements in a direct but respectful way.
Feedback is based upon peer review using Boulden assessment checklists. Completing the assessment checklists is not only valuable to the people involved in a given role play or case study, it also helps those completing them to gain an in-depth understanding of the building blocks that make up effective communication techniques.
Further information on this course is available by contacting
Boulden Management Consultants:
via our Contact form
Tel: 0844 394 8877