Tel: 0844 394 8877
This programme is for middle managers and covers everything you need to know about ‘human aspects’ of managing people at work. Subjects range from developing the manager’s own levels of emotional intelligence, through communication and influencing skills, interviewing strategies, goals setting, working with team dynamics.
The New Manager is for junior managers and looks at the core competencies involved in being a professional manager of a small team e.g. it examines the manager's role, delegation, feedback and coaching, managing conflicts etc.