Tel: 0844 394 8877
Building rapport, establishing competence, and demonstrating a sense of natural authority in a remote working environment involves overcoming a number of challenges. There is (i) the lack of meaningful eye contact that is at the heart of developing trust, (ii) a reduction in the body language cues that demonstrates selfconfidence, and (iii) a potential 'awkwardness' in engaging in both 'small talk' and questions, which develop understanding and engagement.
This virtual programme, for no more than six participants at a time, explores how to connect with people and to demonstrate credibility and gravitas when working remotely.
The training consists of a series of skills modules, comprising:
By attending this highly interactive course you will:
Senior Managers, Executives and Leaders who want to ensure that they have the capability to grab people's attention and communicate with credibility when working remotely.
Connecting with people through the screen
Presence in a virtual world involves 'connecting' with people via video apps like Zoom, Slack, Teams, Skype etc. and that involves adopting a specific set of behaviours that demonstrate confidence and authority.
Giving someone your undivided attention makes them feel worthwhile and respected as an individual. Paying attention to others is one of the simplest, most powerful and most underappreciated methods for improving presence (both on-line and in real life).
Persuasive language is about being able to put your ideas across powerfully in the virtual environment by using:
The Group Coaching Session involves participants sharing their experiences of applying the tools from the training in real life situations and in doing so they learn with, and from, each other. It is also an opportunity to get guidance on any thorny issues that have been encountered.
Rhetoric is the 'art or study of using language effectively and persuasively', and the various techniques used in rhetoric work by helping with 'processing fluency'’ i.e. making information easy to understand and remember.
It is easy for listeners to be drawn into a meeting/presentation if it has a clear and logical structure that makes it easy for them to follow the main points of the argument. Here we learn how to communicate with clarity and structure by:
Learning the tools and techniques needed to maintain people's interest and attention.
Small group exercises: making short virtual speeches to practise the 'keeping people with you' techniques
Just as with the Group Coaching Session in Module 4, this session involves participants sharing their experiences of using the tools and mentoring and supporting each other.
This session is about putting all the skills and techniques together by giving delegates the opportunity to write and deliver a five-minute-long virtual presentation and receive detailed feedback on their use of the impact and presence tools.
This programme is delivered in a remote format.
Where appropriate, we conduct interviews and facilitate focus groups to gather information with which to write bespoke case studies that precisely reflect the culture and work environment of the participants.
Feedback is based upon peer reviews using Boulden Assessment Checklists. Completing the Boulden Assessment Checklists is not only valuable to the people involved in a given case study, it also helps those completing them to gain an in-depth understanding of skills used by communicators who demonstrate impact and presence.
The workshop can be followed by a 3/4-month-long group coaching activity (using the Action Learning Philosophy). This involves delegates trying out the skills from the workshop in real life situations and getting support and guidance from their peers and the consultant as they do so. If this option is selected there is a Closure Workshop at the end of the coaching phase where delegates present how they have applied the techniques learned on the course into their daily work routine (using the Most Significant Change methodology).
All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.
Further information on this course is available by contacting
Boulden Management Consultants:
via our Contact form
Tel: 0844 394 8877