Our Management Skills Workshops help participants to grasp key aspects of the manager's role from dealing with conflict situations through to hiring great people, appraising performance and running good meetings.
Workshop topics covered in the Management Skills category include:
A half-day course that covers the principal aspects of the manager’s job, including goal-setting strategies, delegation and communication skills.
A half-day course on developing awareness of how conflict arises and what can be done to ‘defuse’ difficult situations.
A half-day course on how to motivate and engage employees, including how to run a successful performance review session.
A half-day course on formal interviewing strategies to ensure that good hiring decisions are consistently made.
A half-day course on how to make meetings work well for all concerned. Topics covered includes a proven planning process and seven steps to a well controlled meeting.
A half-day course on the Line Manager’s role in initiating and conducting a disciplinary hearing, in line with their legal and ethical obligations.
A half-day course on what the line manager's responsibility to ‘bring on’ high potential employees in a way that benefits the talented individual and the business as a whole.
A half-day course on the mindset and techniques needed to solve problems, while avoiding common ‘decision traps’.