Tel: 0844 394 8877
The workshop begins by covering the rationale for giving feedback (both positive and constructive) before going on to consider the ‘golden rules’, or fundamental principles of good feedback. We next look at feedback methods that motivate employees to improve their performance. By the end of the course participants will have greatly increased their self-confidence when giving feedback or coaching and will understand how to tailor their remarks in light of their people’s feedback preferences.
By attending this highly interactive and practical half-day course you will:
This course is for all Executives, Managers and Team Leaders who wish to improve their ability to give good quality feedback and so motivate their staff more effectively.
Reviewing the qualities that are important in making sure that feedback is effective in motivating people to keep up their good work and/or improve their performance.
Mastering a set of techniques for (i) praising good performance, (ii) explaining to the employee that there is something that you would like them to improve upon and (iii) guiding an employee to recognise an area where they need development.
Appreciating how to tailor your feedback to account for individual preferences and cultural differences.
Knowing how to take feedback on board when someone is giving you guidance.
How to ask for feedback from managers and peers.
Gaining an insight as to how to structure and conduct an effective coaching session.
Feedback is based upon peer review using Boulden assessment checklists. Completing the assessment checklists is not only valuable to the people involved in a given role play or case study, it also helps those completing them to gain an in-depth understanding of the building blocks that make up effective feedback techniques.
All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.
Further information on this course is available by contacting
Boulden Management Consultants:
via our Contact form
Tel: 0844 394 8877