Telesales course outlines |
|---|
As the costs of putting sales people 'on the road' have risen and the requirement to maintain links with customers has grown, companies have been increasingly turning to telesales to:
1 win business from 'small' customers
2 service the routine requirements of 'large' customers
3 provide a focal point for customer care activities and
4 use the phone for generating new business appointments with key decision maker.
At BMC we have developed a range of practical and high impact workshops to introduce participants to the knowledge, skills, and attitudes needed to do perform as a first class telephone sales professional. All the programmes can be tailored to address specific business issues or opportunities.
action learning | assessment & development centres | change management | coaching clinics | executive coaching | facilitating meetings | leadership profiling |
management development | negotiation skills | presentation skills | problem solving | sales skills | talent management | telephone based coaching | telesales |
© Boulden Management Consultants Limited. All rights reserved. Reproduction or copying of any material without written permission is prohibited.
